You can contact our customer support team by email at hello@petlovit.com.We are happy to help with questions about our products, orders, deliveries and returns. If your enquiry concerns an existing order, please include your order number.We aim to respond as soon as reasonably possible.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information, where available.You can use the tracking details provided to follow your delivery.If you need assistance with your order, please contact us at hello@petlovit.com and include your order number.

PETLOVIT offers delivery to eligible addresses within the United Kingdom.Delivery availability, shipping costs and estimated delivery times are provided during checkout, where applicable.Please note that delivery times may vary depending on the product, supplier and destination.If you have any questions about delivery, please contact us at hello@petlovit.com.